Q & A – Do I have to set expectations for performance management? And when do I set expectations?

Q: Do I have to set expectations for performance management? And when do I set expectations?

A: An often overlooked and critical component of the performance management process is setting expectations with employees.  Ideally, employees and their supervisors should collaboratively identify objective, job-related criteria from the beginning of each review cycle so that employees are appraised against performance dimensions that are clearly connected to the most important aspects of the job.  These criteria often take the form of performance standards (for the job) or goals/objectives for the individual.