Q & A – April 29, 2014

484435_485620284838261_1377543704_nQ. How do I know if a conflict has been managed successfully?

A. If employees report there is no more conflict, and co-workers who have witnessed the conflict state that they are no longer aware any conflict exists, this is a good sign that the conflict has eased. Still, employers should continue to check with employees to make certain that there are no flare-ups of the same conflict.