Does your organizational culture encourage Givers or Takers?


In one of the most popular TED Talks of 2017, organizational psychologist Adam Grant shares the concept of Givers, Takers, and Matchers in the workplace.

  • Givers, on one hand, are those who approach conversations with a mindset of “What can I do for you?”
  • Takers are defined as those who are self-serving in their interactions, focusing only on what you can do for them.
  • Matchers are those who see the world as a tradeoff between giving and taking, a quid pro quo of sorts. “You do this for me, I’ll do that for you” approach.   Grant offers three ideas for creating and maintaining a respectful workplace environment that encourages both positive behaviors and results:
  • So What Now?
  • The good news is, overall, Givers make the organization better and their team stronger.
  • In assessing organizational performance metrics, which group do you suppose rated highest in productivity and results? In his analysis of the data from interviews of over 30,000 employees, Grant found that while Givers can be the lowest performers because they help others so much, it is at the expense of their own work.
  • While we all exhibit elements of each of these from time to time, your true style is your “Default” style: the way you treat most of the people most of the time.
  1. Protect Givers from Burnout – Find small but impactful ways to help others, so can you be a resource without draining your own.
  2. Encourage Help-Seeking – Make it ok and even “smart” to ask questions or to ask for help.
  3. Get the Right People on the Bus (and the wrong people off the bus!) – Taker behavior can drain a team of positive energy, production, and morale. Give them an opportunity to adjust their behavior, while Grants states, “Weed them out!”Sending Forth: We can certainly check our organizational culture against our new vision, mission, and set of values. Our future can indeed be bright; however, as leaders, we need to make sure communication is productively flowing throughout the organization, course content is directly tied to the measures of success of any team, and we are ready to take on anything 2018 has in store.Watch or read the full story here: