According to a recent survey Harris Poll conducted for the American Staffing Association (ASA) Workforce Monitor, inappropriate interview questions are job seekers’ top deal-breaker.
There is a range of inappropriate questions that interviewers should avoid. A few examples include anything related to a protected class under the Equal Employment Opportunity Commission (EEOC), discussing a candidate’s disability, and the classic “Which is your favorite, Star Wars or Star Trek?” It might also be time to get rid of “What is your favorite animal, and why?” Any interview question that is not somehow related to the job the candidate will be performing could be considered inappropriate, and frankly, it is probably wasting both the candidate’s and your time. To avoid this error, make sure your hiring managers have been trained on proper interviewing techniques.
“Each touchpoint in the recruitment process vitally matters to job seekers,” said Richard Wahlquist, ASA president and chief executive officer, in a media release. “In the tightest labor market in modern history, and facing fierce competition for talent, employers cannot afford to make costly mistakes that prevent individuals from applying for employment or accepting job offers.”
Recent research continues to prove the importance of a positive candidate experience. PricewaterhouseCoopers’ (PwC) findings support the ASA’s results. According to PwC, 49 percent of job seekers have rejected an offer because of a poor candidate experience. Interestingly, an even more significant number said they discouraged family members and friends from applying for jobs at those companies.
Career Builder’s candidate experience report states that nearly 4 in 5 candidates (78 percent) say the overall candidate experience they receive indicates how a company values its people.
What does your candidate experience say about your organization? Employers Council can help you develop an effective interviewing and hiring process, don’t hesitate to reach out to us.