Of Hearts and Minds

HR professionals and business leaders face difficult decisions when logic, data, and facts suggest one course of action while emotions, feelings, and “gut” suggest another....

Managing Employee Isolation

Today’s workplace isn’t what it used to be. Set work schedules, a best friend at work, and gatherings at the water cooler—once fixtures of every...

Helicopter Parents

I hired a 26-year-old administrative assistant who performed poorly and either showed up late for work or didn’t bother to show up at all. I...

The Hygiene Conversation

At some point in their career, every human resources professional will have to have the very uncomfortable “hygiene conversation.” When the temperature heats up, so...

Dynamics of Telecommuting

The Net was a 1995 movie starring Sandra Bullock as a woman working out of her home in Los Angeles for a company located in...

Positive Performance Management for the New Workplace

Progressive discipline is rooted in the decades-old mindset that treating people progressively worse will cause them to improve, or at least protect the organization from...

Performance Appraisals: In or Out (and How To Decide)?

“I’m a four." “I’m a five." “I’m a three and that’s not good." “I don’t have a number, so I do not know where I stand." Performance ratings, indeed...

Addressing Employee Burnout in the New Year

Burnout is defined as physical or mental collapse caused by overwork or stress. Burnout not only has negative effects on employees, but also affects an...

A Great Workplace is Great for Business

Part One of  Three Three critical ingredients The need to create a great workplace is critical in today’s business world. But what is a great workplace?  It’s an organization...

When Memory Loss Affects the Workplace

What do Pat Bowlen, Gene Wilder, and Glen Campbell have in common? In addition to being names we recognize, they all experienced memory loss. There are...