When Caring Too Much Can Hurt

We hear the term “compassion fatigue” regularly, and many of us can relate to the description: “Compassion fatigue is a state experienced by those helping...

The Lost Art of Listening

Have you ever had a conversation with someone and knew for certain that they were not listening? Of course you have. It is fairly easy...

The Cost of Abrasive Personalities

We’ve all worked with an office jerk. They interrupt others in meetings, make snide comments in the break room, and order others around even if...

Recruiting Strategies that Work

All over the country, organizations are struggling to find the talent that they want and need. According to the 2018 Jobvite Recruiting Benchmark Report, record unemployment,...

Ball Corporation Leads the Way in Diversity and Inclusion

Forbes has named Ball Corporation the number-one company for Diversity and Inclusion in its annual ranking of the best employers for diversity. I spoke with Ball Corporation’s Charles Johnson,...

Human Resources Sharpens Focus on Company Culture

For a second year in a row, 80 percent of human resources (HR) leaders at small and medium sized businesses report their departments have a...

Are You Ready for “Gen Z”?

Generation Z, or "Gen Z," is the generation of workers following Millennials. The most senior members of Gen Z are now beginning to enter the...